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The impact of ICT services on perceptions of the quality of life of older people
- Authors:
- DAMANT Jacqueline, et al
- Journal article citation:
- Journal of Assistive Technologies, 7(1), 2013, pp.5-21.
- Publisher:
- Emerald
This article reports the results of the impact of the information and communication technology (ICT) platform and telecare services developed by the MonAMI consortium on the quality of life (QOL) of older people in three European communities. The technology consisted of alarms, home monitoring and control, reminder services and entertainment services. In a three-month trial, the MonAMI technology was installed in the homes of older people with various needs, in the cities of Stockholm, Sweden; Zaragoza, Spain; and Kosice, Slovakia. Evaluation criteria and instrumentation were developed to assess the effects of the services on users' perceived QOL in the domains of independence, physical health, psychological wellbeing, social networking, and physical environment. A total of 62 users, with a mean age of 79 years, participated in the trial. Results demonstrate that the MonAMI services had some positive, significant effects on users' QOL. For instance, users with a higher number of disabilities at baseline reported greater confidence in keeping intruders from entering their home compared to users with fewer disabilities. However, overall findings show that healthier, more independent users perceived more benefits from the services compared to users who report more health problems and are less independent. The paper highlights some of the methodological challenges of evaluating ICT-based care services in a community setting. Limitations of the research are identified as size of the sample group, which was the small, heterogeneous sample of users and the fact that they were observed over a short time span. (Edited publisher abstract)