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Understanding factors that influence staff responses to challenging behaviours: an exploratory interview study
- Author:
- HASTINGS Richard P.
- Journal article citation:
- Mental Handicap Research, 8(4), 1995, pp.296-320.
- Publisher:
- BIMH Publications
Staff beliefs about challenging behaviours, and their perception of their working environment, are important for two main reasons. Firstly, the manner in which staff define challenging behaviour affects who is labelled as a challenge, and who is referred to specialist services. Secondly, staff views of their working environment may help us to understand why staff interact with people with learning disabilities in apparently counter-habilitative ways outlined in previous research. These issues were investigated in a systematic semi-structured interview of care staff. These findings, and their implications for research and practice, are discussed.
Staff burnout and absenteeism through service transition: from hospital to hostel
- Authors:
- HARVEY Emma, BURNS Jan
- Journal article citation:
- Mental Handicap Research, 7(4), 1995, pp.328-337.
- Publisher:
- BIMH Publications
Residential nursing staff were asked to complete the Maslach Burnout Inventory (MBI) each month for a total of six months throughout a service transition involving the move of a group of men with profound learning disabilities, some with additional challenging behaviours, from two hospital wards to a community-living orientated hostel. The MBI was used to measure the effect on staff of the intense reorganisation in their working environment. Levels of absenteeism were found to largely mirror the pattern of the MBI scores, with a one-month lapse between high burnout and high absenteeism, thus supporting previous research indicating an association between the two.