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Implementing Quality Assurance - auditing residential services for people with mental handicaps
- Authors:
- WATSON Elisabeth, et al
- Journal article citation:
- Mental Handicap, 21(2), June 1993, pp.42-45.
- Publisher:
- British Institute of Mental Handicap
Reports on the format and implementation of a quality audit, Monyhull Audit Technique for Environmental Evaluation (MATEE), to evaluate the quality of residential services for people with mental handicaps. It is suggested that the key to successful quality auditing lies in the way in which the system is operationalised. The audit must be ongoing rather than a 'one-off' event. The procedure needs to be clearly specified, important aspects of which should include positive monitoring, regular follow-up on objectives and maximal involvement of care staff. Some of the benefits of this type of quality assurance are discussed.