Search results for ‘Author:"spackman angela"’ Sort:
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Goal!
- Author:
- SPACKMAN Angela
- Journal article citation:
- Health Service Journal, 5.8.93, 1993, pp.24-25.
- Publisher:
- Emap Healthcare
Reports on staff involvement in the first twelve months of a project to introduce Total Quality Management to services for people with learning disabilities in Southampton.
The Southampton action on quality project
- Author:
- SPACKMAN Angela
- Journal article citation:
- Mental Handicap, 20(3), September 1992, pp.112-116.
- Publisher:
- British Institute of Mental Handicap
The aim of the project is to develop a total quality management approach in the service; workshops based on a modified version of the Welsh Standards Matrix are followed up by regular review meetings with staff.
Quality in staff development: the Southampton project for people with learning disabilities
- Author:
- SPACKMAN Angela
- Publisher:
- University of Southampton. Institute for Health Policy Studies
- Publication year:
- 1992
- Pagination:
- 50p.
- Place of publication:
- Southampton
Pack concerned with helping staff working in services for people with learning disabilities to work towards the development of high quality services. Contains notes for facilitators on setting up and running workshops on the subject as well as handouts and sample letters.
The health of informal carers
- Author:
- SPACKMAN Angela
- Publisher:
- University of Southampton. Institute for Health Policy Studies
- Publication year:
- 1991
- Pagination:
- 21p.,bibliog.
- Place of publication:
- Southampton
Report of a research study into the health of information carers.
Total quality
- Authors:
- SPACKMAN Angela, HIGGINS Joan
- Journal article citation:
- Health Service Journal, 3.10.91, 1991, pp.26-27.
- Publisher:
- Emap Healthcare
Describes the introduction of a total quality management strategy for services for people with learning disabilities in a mental handicap services unit.
There's no such thing as a simple piece of information
- Authors:
- SPACKMAN Angela, GLASTONBURY Bryan, GILBERT Diana
- Journal article citation:
- New Technology in the Human Services, 10(2), 1997, pp.10-14.
- Publisher:
- Centre for Human Service Technology
Early in 1996 the Department of Health started work in England on a project which aimed to contribute to information about the implementation of the Community Care Act. Specifically the DoH wished to have some statistical returns showing the extent of referrals, assessments and packages of care provided to adult clients by social services departments. On the face of it, this might seem a relatively simple and straightforward task because SSDs receive adult referrals, carry out a needs assessment of each one, and then, if warranted and if resources permit, provide services to meet identified needs. Looks at how measuring activity turns out to be a difficult and complex task. The aim of this article is to use the project as a case study, to try to describe and analyse why difficulties arise.
Scoping the language of the personal social services
- Authors:
- SPACKMAN Angela, GILBERT Diana, GLASTONBURY Bryan
- Journal article citation:
- ASSIGNation, 13(3), April 1996, pp.13-18.
- Publisher:
- Aslib (Association for Information Management)
Discusses the need for a standardised language to facilitate the effective transfer of information in the social services. The Centre for Coding and Classification, part of the NHS Information Management Group, has focused on two significant elements of this by providing a substantial set of terms for describing all aspects of health care including patient records.
Social terms scoping project: final report
- Authors:
- SPACKMAN Angela, GILBERT Diana, GLASTONBURY Bryan
- Publisher:
- Great Britain. Department of Health. National Health Service Executive. Centre f
- Publication year:
- 1995
- Pagination:
- 42p.
- Place of publication:
- Loughborough
Report from a project by the NHS Centre for Coding and Classification which looked at the scope for developing social terms development which would cover both health and personal social services, as well as probation. Draws conclusions and makes recommendations for taking the work further.