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Family fall-outs and how to avoid them
- Author:
- SCOWN Steve
- Journal article citation:
- Learning Disability Today, April 2010, pp.26-27.
- Publisher:
- Pavilion
- Place of publication:
- Hove
The families of people with learning disabilities and autism often complain of feeling unimportant and left out when service providers get involved. Their impression can be that important decisions are made without their involvement, and that all their years of love and intimate knowledge go unnoticed and unheard. Professionals have as their priority the well-being of the person at the centre, not their family, and may even see the parents and families as meddlers. This article argues that most family members are just trying to do the best for their relative, and that most people with learning disabilities will benefit from having their family actively involved in their lives and forming an integral part of their support team. The article discusses the challenges of how to develop a family-friendly approach which involves a cultural shift in services and different ways of working with families, and also the need to adapt to the changing social market that personalised support has introduced and proactively engage with families. It describes a family reference group, Forward with Families, set up by the support provider Dimensions, in order to assist in developing and implementing a whole organisational approach.
Unity in action
- Author:
- SCOWN Steve
- Journal article citation:
- Community Care, 20.9.01, 2001, p.vii.
- Publisher:
- Reed Business Information
Looks at the merger of two specialist housing providers and how it has helped service development.
Making it personal for everyone: from block contracts towards individual service funds
- Authors:
- SCOWN Steve, SANDERSON Helen
- Publisher:
- Dimensions
- Publication year:
- 2011
- Pagination:
- 126p.
- Place of publication:
- Stockport
Dimensions is a not-for-profit organisation which supports people with learning disabilities and people with autism, including providing "traditional" care services such as residential care homes. In the context of the personalisation agenda, Dimensions considered how it could help people in traditional services take control of their funding and determine and control their own support. This book is designed to share learning about how the organisation changed its services and practice. It covers the testing of new approaches in an existing home for people with learning disabilities, financial aspects, personalisation and the person-centred approach, providing "just enough support", implementation, and impact on service users. It also reviews what the organisation learnt and top tips for other providers facing similar challenges.
Making it personal: a provider's journey from tradition to transformation
- Authors:
- SCOWN Steve, SANDERSON Helen
- Publisher:
- Dimensions
- Publication year:
- 2010
- Pagination:
- 102p.
- Place of publication:
- Theale
Since 2008, Dimensions (who support people with learning disabilities and autism across England and Wales to live the lives they want) has been grappling with the challenge of delivering personalised services. Leaving aside the debate about the future of residential care, they decided to transform their organisation to one that responds flexibly to individuals with a budget who will want bespoke support. Dimensions felt that if they did not consider and respond to the shift in power from the professionals to the customer, they would not survive. This booklet describes how Dimensions changed what they offer people and their families by breaking down every aspect of their ’bundled’ support packages. It talks about developing a more sophisticated cost model for one-off, fixed term and on-going personalised support components, and also explains how Dimensions is developing a web portal that means everyone - the people they employ, the people they support and their families - will all have the same means of accessing all information.