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Whose responsibility? Boundaries of roles and responsibilities in housing with care: summary
- Authors:
- BLOOD Imogen, PANELL Jenny, COPEMAN Ian
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2012
- Pagination:
- 4p.
- Place of publication:
- York
Housing with care (HWC) aims to bring the provision of housing support and care together under one roof and this can bring many benefits to older people with high support needs. However, schemes operate in a complex funding and regulatory environment. There is no single model of HWC, and in some schemes, providers are delivering different services alongside each other. This brief summary describes the first UK-wide study to examine the impact of this complexity on residents’ quality of life. It explored the boundaries of roles and responsibilities in HWC and how they impact on older residents' quality of life, particularly those with high support needs. Most residents reported very positive experiences of HWC, but a third described problems linked to roles and responsibilities, from building maintenance to increasing care needs. Ambiguity around the boundaries between job roles can lead to confusion, gaps or duplication. Also, gaps were often filled by staff members over-stretching their roles, but such a discretionary approach can be inconsistent, inequitable and unsustainable.
Findings from housing with care research: practice examples
- Authors:
- BLOOD Imogen, PANELL Jenny, COPEMAN Ian
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2012
- Pagination:
- 28p.
- Place of publication:
- York
This report draws together practical examples of ways of working from two reports: “Boundaries of roles and responsibilities in housing with care” and “Affordability, choices and quality of life in housing with care”. It highlights ways of working in different housing with care schemes, drawing on the two studies and considering their implications in very practical terms. The practice guide is aimed at people managing frontline housing with care schemes, commissioners and senior managers in housing organisations, social services and health, and frontline staff, older people and their relatives. The practice guide: identifies five key topics in housing with care which could benefit from improvement; summarises what older people and their relatives say they value in housing with care; and presents practical examples.