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Overview of outcome measurement for adults using social care services and support
- Author:
- NETTEN Ann
- Publisher:
- NIHR School for Social Care Research
- Publication year:
- 2011
- Pagination:
- 38p., bibliog.
- Place of publication:
- London
This review examines the measurement of outcome for individuals and their carers for research purposes in England, particularly the type of research which evaluates the effectiveness and cost effectiveness of social care for adults and which has implications for social care practice. The review discusses what is meant by outcome in social care, presenting a model that describes different ‘types’ of outcome and how these are related to one another. Ultimately the objective is improving people’s quality of life, and the review defines ‘social care-related quality of life’ as key to reflecting the impact of services. Some of the important challenges in measuring outcome in social care are identified, such as attribution, adaptation, reflecting the relative importance of the diverse aspects of quality of life and mental capacity and communication difficulties. The review then briefly describes practical approaches to measurement and concludes by making a number of recommendations for measuring outcomes in practice.
Unit costs of health and social care 1999
- Author:
- NETTEN Ann
- Publisher:
- Personal Social Services Research Unit
- Publication year:
- 1999
Staff hold the key to quality
- Author:
- NETTEN Ann
- Journal article citation:
- Journal of Dementia Care, 2(4), July 1994, pp.18-19.
- Publisher:
- Hawker
Reports on research which examined which factors improved the quality of care in a residential or nursing home. The research showed a clear link between in-service training, higher motivation and better care.
Problems in estimating unit costs of community care
- Author:
- NETTEN Ann
- Journal article citation:
- PSSRU Bulletin, 9, July 1993, p.5.
- Publisher:
- Personal Social Services Research Unit
The need for accurate costs information continues to grow. The Department of Health have commissioned a number of exercises to enhance the levels of knowledge about unit costs. The Unit Costs Programme aims to draw together current unit costs research, identify gaps in knowledge and initiate an agreed process of estimating unit costs. Problems identified are: lack of basic data, an increasing variety of service and differing definitions of what a service offers.
Early learning
- Author:
- NETTEN Ann
- Journal article citation:
- Health Service Journal, 22.7.93, 1993, pp.24-26.
- Publisher:
- Emap Healthcare
Looks at some of the work commissioned by the DoH into establishing unit costs in community services.
A positive environment: physical and social influences on people with senile dementia in residential care
- Author:
- NETTEN Ann
- Publisher:
- Ashgate/University of Kent. Personal Social Services Research Unit
- Publication year:
- 1993
- Pagination:
- 134p.,tables,bibliog.
- Place of publication:
- Aldershot
Describes an investigation into the relationship between the residential care environment and the welfare of residents with senile dementia. Includes aspects of both the physical and social environment. Sets the results in the context of current policy issues and provides pointers for specifying standards for the care of residents with senile dementia.
A positive experience? Assessing the effect of the social environment on demented elderly residents of local authority homes
- Author:
- NETTEN Ann
- Journal article citation:
- Social Work and Social Sciences Review, 3(1), 1991, pp.46-62.
- Publisher:
- Whiting and Birch
Reports on a study of residents' functional abilities, using the Social Care Environment Scale and the effect of different regimes on the clients.
The effect of design of residential homes in creating dependency among confused elderly residents: a study of elderly demented residents and their ability to find their way around homes for the elderly
- Author:
- NETTEN Ann
- Publisher:
- University of Kent. Personal Social Services Research Unit
- Publication year:
- 1987
- Pagination:
- 12p., tables, diags., bibliog.
- Place of publication:
- Canterbury
Reports on a study of 13 homes for the elderly which examined the effect of the environment on residents. It was noted that group homes provided a more favourable design, and 'meaningful points' could be seen as an aid to residents.
Personalisation through individual budgets: does it work and for whom?
- Authors:
- NETTEN Ann, et al
- Journal article citation:
- British Journal of Social Work, 42(8), 2012, pp.1556-1573.
- Publisher:
- Oxford University Press
Personal budgets are being implemented in England at a time of financial austerity. They are part of a growing trend internationally to give social care users more choice and control. In the individual budgets pilot, 1,000 people were allocated and had control over the way their individual budget was managed and spent, offering the opportunity to explore the potential of individual budgets to deliver better outcomes for people than conventional services and support. This article describes the way outcomes are measured, the effects found, and how they varied within service user groups. For some groups, there were clear benefits from individual budgets. However, it should not be a one-size-fits-all approach, and, in taking personal budgets forward, it is important to consider how best to address the particular challenges for older people, effects on social work practice and resource implications if the potential benefits are to be achieved.
Social care regulation: resource use: final report
- Authors:
- NETTEN Ann, et al
- Publisher:
- University of Kent. Personal Social Services Research Unit
- Publication year:
- 2004
- Pagination:
- 60p.
- Place of publication:
- Canterbury
The findings of a study investigating the use of resources by the National Care Standards Commission (NCSC), undertaken in order to identify its resource requirements, are presented in this paper. Information was collected from the NCSC central database and through postal questionnaires to area offices about overall levels of regulatory activity, time use of inspectors and business services staff, and inspections and registrations. The paper describes the research methods used and reports on the findings, covering regulatory responsibilities and activity, staffing (including work undertaken by inspectors and managers, caseloads, and overall time use), and resources used in individual regulatory activities (care homes for adults, children's homes, boarding schools, and fostering agencies). It also identifies the unit cost of staff time and the estimated costs of each of the measured regulatory activities.