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Homecare re-ablement toolkit
- Author:
- GREAT BRITAIN. Department of Health. Care Services Efficiency Delivery
- Publisher:
- Great Britain. Department of Health
- Place of publication:
- London
Care Services Efficiency Delievery (CSED) has put together this online toolkit to help councils looking to introduce a new homecare re-ablement service or extend or improve an existing service. Organised into eight main sections, the toolkit tackles each of the critical aspects of designing and implementing a successful homecare re-ablement service. It covers both the rationale and benefits as well as project and service management, including tips, templates and case study examples to give practical help to council teams. The eight project steps that help lead to successful homecare re-ablement services are: 1. Setting the vision for a homecare re-ablement service, 2. Building a business case for homecare re-ablement, 3. The high level pathway - designing the optimum customer route through social care services, 4. Applying process design to homecare re-ablement services, 5. Developing the team and skills, 6. Establishing an effective performance management system to track and measure the service, 7. System and form design and 8. Implementing the new service - change and project management.
Better brokerage: full release initiative
- Author:
- GREAT BRITAIN. Department of Health. Care Services Efficiency Delivery
- Publisher:
- Great Britain. Department of Health. Care Services Efficiency Delivery
- Publication year:
- 2007
- Pagination:
- 23p.
- Place of publication:
- London
Brokerage needs to be designed to support planned increases in Direct Payments and Individual Budgets. Customers may choose care arranged through traditional packages, or to take DPs or IBs but use the brokerage service to find a provider, or to arrange their care independently. This paper describes how Councils can achieve efficiencies in the brokerage process. It suggests that specially trained staff are more productive than care managers in managing provider bookings and updates to the care record system and finance. This frees up care managers’ time and resources. Where Councils have also opted for a smaller number of providers operating competitive contracts, brokerage can deliver additional benefits such as closer relationships between the care management process and providers. The paper concludes that the impact of Direct Payments/Individual Budgets on the care market is likely to be significant, and brokerage can play a key role in managing the changes. The document includes a number of case studies that illustrate several Councils’ approaches in setting up brokerage.
The organisation and content of homecare re-ablement services: prospective longitudinal study: interim report 2 of 2
- Author:
- GREAT BRITAIN. Department of Health. Care Services Efficiency Delivery
- Publisher:
- Great Britain. Department of Health. Care Services Efficiency Delivery
- Publication year:
- 2009
- Pagination:
- 63p., bibliog.
- Place of publication:
- London
This interim report provides an update on a longitudinal study into the benefits of reablement care services. The complete study involved looking at three groups of intervention sites: those providing services with led by enabled staff; those led by mixed staff; and comparison sites where users had not undergone a phase of homecare re-ablement. This report provides details of the data collection process used in this part of the study; a summary of the main features of the five re-ablement services; key operating issues; and the views of study participants on enhancing and/or constraining the benefits of the re-ablement services in the shorter and longer terms. Some of the key findings include: discharge and onward referral arrangements; the team skill mix; staff commitment and skills; service users characteristics; and the importance of having a strong vision for the service. The final report is due in October 2010.
A guide to crisis response services
- Author:
- GREAT BRITAIN. Department of Health. Care Services Efficiency Delivery
- Publisher:
- Great Britain. Department of Health. Care Services Efficiency Delivery
- Publication year:
- 2009
- Pagination:
- 13p.
- Place of publication:
- London
Crisis response is well established in mental health services, aimed at supporting an individual during an exacerbation of his/her condition. These services are now being extended to older people experiencing a health or social care crisis, so as to avoid the negative impact of an unnecessary hospital admission. This guide is designed for service commissioners, managers, providers and others who are thinking of developing a new crisis response service or of improving their existing service. It includes: advice and guidance on the rationale for developing crisis response services; the main steps to follow and the challenges to overcome; examples of best practice. It sets out the key considerations, acknowledging that there are elements of crisis response services already in existence across health and social care, usually as part of intermediate care services. In many cases, the challenge facing commissioning teams is how to reconfigure existing services to introduce more efficient and effective working practices.
The short-term outcomes and costs of re-ablement services: prospective longitudinal study: interim report 1 of 2
- Author:
- GREAT BRITAIN. Department of Health. Care Services Efficiency Delivery
- Publisher:
- Great Britain. Department of Health. Care Services Efficiency Delivery
- Publication year:
- 2009
- Pagination:
- 78p., bibliog.
- Place of publication:
- London
This interim report provides an update on a longitudinal study into the benefits of re-ablement care services. The complete study involved looking at three groups of intervention sites: those providing services with led by enabled staff; those led by mixed staff; and comparison sites where users had not undergone a phase of homecare re-ablement. This report provides details of the design and methods used; the main interim findings and the implications of these findings. The findings cover the impact of re-ablement on: social care outcomes; dependency levels; perceived quality of life; perceived health related quality of life; and on perceived help. The report concludes that people receiving enablement showed as significant short-term improvement in perceived health, quality of life and social care outcomes. The final report is due in October 2010.
The role of technology in supporting transformation
- Author:
- GREAT BRITAIN. Department of Health. Care Services Efficiency Delivery
- Publisher:
- Great Britain. Department of Health. Care Services Efficiency Delivery
- Publication year:
- 2008
- Pagination:
- 10p.
- Place of publication:
- London
Putting People First puts personalisation at the heart of social care policy. Technology is seen as a key enabler in providing customised care cost effectively. This paper aims to draw together existing, emerging and, as yet, undeveloped technologies which are seen as enablers for achieving the aims of Putting People First. The paper includes a table summarising the technology applications and how they can be used to provide care.
Assistive technology (AT): Cheshire Learning Disability: case study
- Author:
- GREAT BRITAIN. Department of Health. Care Services Efficiency Delivery
- Publisher:
- Great Britain. Department of Health. Care Services Efficiency Delivery
- Publication year:
- 2008
- Pagination:
- 8p.
- Place of publication:
- London
This case study reports on Cheshire's use of telecare for people with learning disabilities which involved five shared houses for people with learning disabilities. The initiative had a particular focus on improving risk management in supported living accommodation, particularly at night time. Innovative features, cost savings and details of an evaluation are briefly discussed.
Support related housing: summary
- Author:
- GREAT BRITAIN. Department of Health. Care Services Efficiency Delivery
- Publisher:
- Great Britain. Department of Health. Care Services Efficiency Delivery
- Publication year:
- 2009
- Pagination:
- 6p.
- Place of publication:
- London
Provides an overview of the concept of Support Related Housing and the role it can play in the Care Services Efficiency Delivery and Putting People First initiatives.
Support related housing: incorporating support related housing into your efficiency programme
- Author:
- GREAT BRITAIN. Department of Health. Care Services Efficiency Delivery
- Publisher:
- Great Britain. Department of Health. Care Services Efficiency Delivery
- Publication year:
- 2009
- Pagination:
- 21p.
- Place of publication:
- London
Housing related support is any support to help someone live independently in their own home, enabling them to maintain their independence. This publication describes the concept of Support Related Housing and how it fits into the wider Care Services Efficiency Delivery Programme. It is designed to help commissioners to identify how housing can be integrated into the support options to help people to live independently. Examples of good practice are included.
Assistive technology (AT): Stockton-on-Tees case study
- Author:
- GREAT BRITAIN. Department of Health. Care Services Efficiency Delivery
- Publisher:
- Great Britain. Department of Health. Care Services Efficiency Delivery
- Publication year:
- 2008
- Pagination:
- 6p.
- Place of publication:
- London
This case study describes how Stockton-on-Tees used the Preventative Technology Grant as a ‘catalyst for change’ in the Borough to build on the existing community alarm service. One of the keys to success is attributed to joint commissioning arrangements between social care and the PCT. The case studies includes details of the initiative, its innovative features, an evaluation and cost savings.