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A new era for community care: what people want from health, housing and social care services
- Authors:
- FARRELL Christine, ROBINSON Janice, FLETCHER Peter
- Publisher:
- King's Fund
- Publication year:
- 1999
- Pagination:
- 49p.,bibliog.
- Place of publication:
- London
Report providing an insight into the experiences of older and disabled people and their carers who use health, housing and social care services, and of front line staff providing treatment, care and support. Concludes that the indicators are that these services are often failing to provide adequate support to vulnerable people living in the community.
The Patient's charter: past and future
- Authors:
- FARRELL Christine, LEVENSON Ros, SNAPE Dawn
- Publisher:
- King's Fund
- Publication year:
- 1998
- Pagination:
- 143p.,tables.
- Place of publication:
- London
Review of how the Patient's Charter has worked in the past, followed by a description of what patients and the NHS staff would like to see covered in a future health charter.