Wales. National Assembly. SocialServicesInspectorate for Wales
Publication year:
2001
Pagination:
40p.
Place of publication:
Cardiff
Performance management is integral to managing modern complex organisations such as the social services functions of local authorities. The SocialServicesInspectorate for Wales (SSIW) will be increasingly expanding the focus of its evaluation activities to include assessments of the overall performance of authorities in delivering services. This strategy sets out to: ensure the development
Performance management is integral to managing modern complex organisations such as the social services functions of local authorities. The SocialServicesInspectorate for Wales (SSIW) will be increasingly expanding the focus of its evaluation activities to include assessments of the overall performance of authorities in delivering services. This strategy sets out to: ensure the development of performance information in social services; develop modern approaches to performance management in the management and delivery of social services; make the most effective use of new information and communications technology in measurement, monitoring, provision and management of social services.
Subject terms:
inspection, local authorities, performance management, social services, social care provision;