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Improving organisational culture – the practice gains
- Authors:
- STANLEY Tony, LINCOLN Helen
- Journal article citation:
- Practice: Social Work in Action, 28(3), 2016, pp.199-212.
- Publisher:
- Taylor and Francis
Understanding how excellent practice is enabled is an important question for organisational and professional leaders to ask and work towards answering. But, what are the conditions needed for a great organisational culture? And, how can it be found? How can it be promoted and built on What works well? Social service organisations are complex — making the exercise of understanding organisational culture a complex task. It needs a research approach. The authors discuss their experiences and shared learning from undertaking social work health checks. They worked together on a shared research methodology because their service systems are similar in design. This offered them a unique way to explore the organisational culture of two local authorities. It is argued that a number of ‘conditions for success’ are needed so that great social work is at the heart of the organisation’s mission, delivery and learning. These conditions for success are supported by their health check findings. (Edited publisher abstract)