Routes to success in end of life care: achieving quality environments for care at end of life

NATIONAL HEALTH SERVICE. National End of Life Care Programme
National Health Service. National End of Life Care Programme
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This guide identifies a number of key environmental principles to help improve privacy and dignity for patients and relatives. These principles can help to support the bereaved whose memories live on once their loved one has died. It is designed to be of use at each stage of the end-of-life care pathway and across all care environments, including hospitals, hospices and care homes. The aim of the guide is to provide practical support to those charged with delivering end-of-life care services, showing how patients’ and relatives’ experience can be improved through relatively small scale environmental changes. These can be as simple as de-cluttering corridors and noticeboards or as far-reaching as establishing a hospital bereavement centre. The guide also considers the end-of-life pathway from an environmental perspective, separating it into 4 overlapping sections. These are: how environments can be created for relatives, for those receiving palliative care, bereavement centres, and mortuary viewing facilities. Each section outlines the relevant step or steps of the pathway as well as listing questions to ask and tips on how to get started. Case studies highlighting best practice are also included.

Subject terms:
bereavement, building design, care pathways, end of life care, environment;
Content type:
practice guidance
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