Personalisation in practice: lessons from experience: making personal budgets, support planning and brokerage work for people in later life

ORELLANA Katharine
Age UK
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The aim of this document is to influence the way that self-directed support is being implemented so that it meets the needs of older people, to share knowledge and experience that contribute to its effective delivery, and to contribute to the personalisation agenda. It outlines the specific circumstances of older people and the benefits of personal budgets for older people, and draws attention to the needs of those who fund their own care and support. It emphasises the need for targeted support planning and brokerage services and sets out messages for local authorities about personal budgets and ensuring effective support planning and brokerage. It also presents a range of case studies focusing on Age Concern and Age UK services and service users across England. The report notes that people in later life are less likely to want to take on responsibility for managing their budget and organising their care and support themselves, but welcome the opportunity to exercise choice and control over the care and support they receive.

Subject terms:
local authorities, older people, personal budgets, personalisation, self-directed support, service brokerage, service users, social care provision, case studies;
Content type:
practice example
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