New care models: harnessing technology

NHS Confederation
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This publication showcases how new care models are harnessing technology and explores how digital tools are a key part of the answer to the challenges posed by rising demand for health and care services, constrained funding and workforce issues. It demonstrates how technology has the potential to revolutionise the way health and care is delivered. The case studies featured in this report include: East and North Hertfordshire, Better Care Together Morecambe Bay; Better Together Mid Nottinghamshire; Salford Together; and East Midlands Radiology Consortium. The learning from these examples suggests that: the vanguards show the potential for technology to enhance, rather than replace, existing services – this requires teams to think through how the solutions will support existing systems, processes and ways of working; staff must be engaged in the development process, understanding how they work and want to work in future, and providing ongoing support and training; when it comes to harnessing technology, local areas should ‘steal with pride’ and make use of learning and evidence from other areas; new technological solutions need to be considered within the context of local needs, and anchored to wider change programmes across organisations and whole health and care systems; teams should consider how they can make use of local place-based approaches that encourage collaboration across public services and capitalise on existing strengths and resources in the community. (Edited publisher abstract)

Subject terms:
telecare, telehealth, digital technology, mobile phones, computer apps, electronic monitoring, record keeping, information sharing, case studies;
Content type:
practice example
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