My home, my care, my voice: older people's experiences of home care in Wales

Author:
OLDER PEOPLE'S COMMISSIONER FOR WALES
Publisher:
Older People's Commissioner for Wales
Publication year:
2012
Pagination:
11p.
Place of publication:
Cardiff

Despite the overall proportion of older people in Wales increasing, the numbers receiving home care services continues to fall. The number of older people in receipt of home care services in 2011 was 4% lower than the previous year, and represents a 16% fall since 2002. The findings in this report focus on the results of the Commission’s survey of over a thousand older people aged 60 or over in receipt of home care in four local authority areas. The majority of older people receiving home care in Wales were positive about their experiences. Far too many people indicate that they rarely or never have enough time with their care workers and this issue attracted more negative comments than any other. Overall, older people were satisfied with their home care arrangements; but almost one in ten indicate that standards have declined.

Subject terms:
home care, older people, social care provision, user views, health care;
Content type:
research
Location(s):
Wales
Link:
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