Moving from the margins: the challenges of building integrated local services

Authors:
ANDERSON Hannah, et al
Publishers:
Turning Point, Collaborate
Publication year:
2016
Pagination:
15
Place of publication:
London

Discussion paper jointly produced by Collaborate and Turning Point, which presents seven key insights for building integrated public services. It argues local integrated services should be at the heart of strategies for social renewal and public service reform. The paper draws on the findings of a roundtable of experts which looked at why integrated services remain on the edge of public services. It highlights the behavioural, cultural and systemic challenges to greater integration. The paper also provides examples of different integrated services models, including Turning Point’s Connected Care model, the MEAM Approach developed by Making Every Adult Matter, and the West London Zone for Children and Young People. These three different approaches all demonstrate aspects of the seven insights, which is evidenced throughout the paper. The paper can be used to inform the commissioning, design and delivery of integrated services. (Edited publisher abstract)

Subject terms:
integration, integrated services, public sector, models;
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