Making staff experts in delivering end-of-life care: Salford Royal NHS Foundation Trust

NHS Employers
Publication year:
Place of publication:

Case study from Salford Royal NHS Foundation Trust which explains how the Trust delivers education and training to ensure all its staff, not just the specialist team, have the skills and confidence to provide high quality end-of-life care. The specialist palliative care education team provides a blended approach to education and training to meet the needs of staff in the hospital, community and care home settings. This includes role modelling and face-to-face engagement as well as classroom training. The teams also runs complementary workshops, including the Six Steps programme delivered to in care homes, to ensure staff have the skill and confidence necessary. Following their initiative the trust was awarded an outstanding Care Quality Commission (CQC) rating for its end-of-life care services, improved patient care through improved staff communications, and received excellent feedback from patients' families about the service. (Edited publisher abstract)

Subject terms:
end of life care, training, NHS trusts, social care staff, staff, hospitals;
Content type:
practice example
Register/Log in to view this resource

Key to icons

  • Free resource Free resource
  • Journal article Journal article
  • Book Book
  • Digital media Digital media
  • Journal Journal

Give us your feedback

Social Care Online continues to be developed in response to user feedback.

Contact us with your comments and for any problems using the website.

Sign up/login for more

Register/login to access resource links, advanced search and email alerts