LGBT age audit tool: a guide for services and organisations working with older people to becoming more LGBT inclusive

LGBT Health and Wellbeing
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This tool is designed to help build the capacity of mainstream organisations to provide more culturally sensitive and inclusive services to older LGBT people. It sets out a circular process of four steps, which are: lead individual identified to start review process; collection and review of data; scoring and actions identified; and action plan and implementation. The tool can be used to gain an overall snapshot of a service and to help develop practice in a way that supports LGBT inclusion. The audit tool focuses on five categories: Thinking about evidence gathering: staff providing a service are supported to develop an awareness of working with LGBT people; the service is safe and accessible for LGBT people; the service has relevant policies and procedures to support LGBT inclusive practice; the service undertakes relevant equality monitoring with sexual orientation and gender identity included; and the service is proactive about its promotion, publicity and engagement. (Edited publisher abstract)

Subject terms:
LGBT people, service development, social inclusion, user views, older people, performance evaluation;
Content type:
practice guidance
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