Learning from the Meaningful and Measurable project: strengthening links between identity, action and decision-making

Healthcare Improvement Scotland
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Summarises learning from the collaborative action inquiry project, Meaningful and Measurable, which aimed to explore different approaches to capturing and using of personal outcomes data. It also which set out to improve understanding about the difference made by focusing on personal outcomes in a range of services. The project involved 3 universities working with 8 provider organisations including health, social work and the third sector, in Scotland and Wales. Common themes in the project were the exploration of recording, testing out different types of information use, and working with practitioners to improve services. The resource provides a detailed account of the relationship between outcomes focused conversations, relationships, and the personal identity and wellbeing of people with complex conditions. It identifies five simple criteria identified by project partners to make recording of personal outcomes easier and provides caveats surrounding the use of outcome metrics. Examples of the different ways partners used the outcomes information for service and organisational improvements are also included. (Edited publisher abstract)

Subject terms:
outcomes, data collection, performance management, service users, performance indicators, decision making, service development;
Content type:
United Kingdom
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