Financial abuse and scams: guidance for councillors, directors, managers and social work practitioners

Association of Directors of Adult Social Services
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This guide gives some key information on the effects of scams on the continued health and wellbeing of individuals and it is aimed at those working in the adult social care sector. Each year scams cause approximately between £5 and £10 billion worth of detriment to UK consumers. Victims of scams, specifically the elderly and consumers made vulnerable by their circumstances, experience deteriorating health, independence and loss of self-confidence. These give rise to additional financial costs on the health and social care sector which could be prevented through earlier intervention and protection. The inevitable consequences of being a victim are also far more costly in terms of deteriorating health than with pure financial loss. An ageing population, reduced cognitive function in older people and social isolation further exacerbate the risk and impact of financial abuse and scams. The document provides essential advice and tips, designed to help consider responses to the risks of financial abuse associated with scams. They are not exhaustive but suggest areas of specific focus, and comprise: top tips for Councillors; top tips for Safeguarding Adults Boards; top tips for Health & Wellbeing Boards; and top tips for Social Care Practitioners. Three illustrative case studies are included. (Edited publisher abstract)

Subject terms:
financial abuse, older people, social isolation, social work;
Content types:
practice example, practice guidance
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