Delivering the benefits of digital health care

IMISON Candace, et al
Nuffield Trust
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This report explores the new digital health care landscape and how it may evolve; why it has been so difficult to successfully deploy information technology in health care in the past, setting out lessons for the future; and the opportunities for technology to improve productivity and quality. The digital technologies that are explored in this report include: electronic health records; telehealth; monitoring equipment, including wearable devices; electronic communications (e-communications); the use of web- and cloud-based tools; and data analytics – ‘big data’. The report draws on an extensive literature and evidence review, and on interviews with leaders of health care organisations who have been actively pursuing a digital strategy over many years. It identifies seven opportunities to drive improvements in productivity and quality of care, which include: more systematic, high-quality care; more proactive and targeted care; better coordinated care; improved access to specialist expertise; greater patient engagement; improved resource management; and system improvement and learning. In addition, the report sets out key lessons for successful implementation: transformation first; cultural change is crucial; user-centred design; invest in analytics; multiple iterations and continuous learning; support interoperability; and strong information governance. (Edited publisher abstract)

Subject terms:
telehealth, information technology, digital technology, health care, data analysis, integrated care, information sharing;
Content type:
United Kingdom
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