Communication and people with the most complex needs: what works and why this is essential

Publication year:
31p., bibliog.
Place of publication:

This guide was launched at the PMLD Network conference in 2010. It was commissioned by Mencap in partnership with the Department of Health, as part of the programme of work set out in Valuing People Now, in England, to ensure people with the most complex needs are included. It is written by an expert in the field of communication and people with PMLD. The guide is aimed at commissioners, to support them in commissioning support and services which meet the communication needs of people with the most complex needs. However, it will also be useful for family carers, frontline staff and people with a learning difficulty. Evidence was research from existing literature, family carers, and language therapists. Several approaches to communicating with people with PMLD are presented, including the use of communication passports and communication dictionaries, cause and effect activities, including use of switches, and intensive interaction which promotes the development of enjoyable interactions with their support staff.

Subject terms:
learning disabilities services, non-verbal communication, severe learning disabilities, carers, communication skills, commissioning, complex needs;
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