Co-producing technology: harnessing digital solutions for social care

Authors:
VOLUNTARY ORGANISATIONS DISABILITY GROUP, NATIONAL CARE FORUM
Publisher:
Voluntary Organisations Disability Group
Publication year:
2017
Pagination:
18
Place of publication:
London

This paper explores ways in which people who use services can contribute to the design of successful digital solutions and how these solutions are changing the way that social care and health services are being delivered. The paper provides examples good practice covering three perspectives. The locality perspective shows how Leeds is using technology to support the health and wellbeing of older and disabled people. Through a “smart city” approach it is looking at how to use data to deliver a more coordinated approach to health and social care. The integration perspective describes how technology is being used in the vanguard sites to support the integration health and social care in the vanguard sites. The practitioner perspective describes how Camphill Village Trust have invested in their own app to support people with learning disabilities to develop the skills and confidence to use social media safely. The report identifies key messages from the examples that can help to help maximise the benefits of technology. These include: the importance of user engagement and co-production; leadership that promotes co-production and champions technology; and the need to consider the benefits of digital technology for older and disabled people, who often have the most to gain from the technology. (Edited publisher abstract)

Subject terms:
co-production, adult social care, social care provision, digital technology, integrated care, older people, learning disabilities, service development, prevention;
Content type:
practice example
Location(s):
England
Link:
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