Challenging poor practice, abusive practice and inadequate complaints procedures: a personal narrative

Author:
FLYNN Margaret
Journal article citation:
Journal of Adult Protection, 6(3), November 2004, pp.34-44.
Publisher:
Emerald

The impetus for this paper was the Channel 5 documentary 'Who cares for Gary?' and the combined efforts of the author, her family and friends to challenge practice within one of the units featured. Outlines how a man who had lived in his own flat for 20 years, with the support from his family and a community learning disability team, managed by the Manchester Learning Disability Partnership, ended up in an unregistered and abusive service. Also discusses the authors experience of using Manchester social services department's complaints procedures.

Subject terms:
learning disabilities, social services, adult abuse, case studies, complaints, complaints procedures;
Link:
Journal home page
ISSN print:
1466-8203

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