Celebrating good care, championing outstanding care

Care Quality Commission
Publication year:
Place of publication:
Newcastle upon Tyne

A collection of short case studies to illustrate some of the qualities shown by care providers that are rated good or outstanding overall. It also shares the views of some people responsible for care quality and what they do to drive improvement. The case studies cover the five questions used by Care Quality Commission inspectors to assess the quality of services. That is whether a service is: safe; effective, caring, responsive, and well-led. They cover the sectors of adult social care, hospitals and medical services. Case studies from the adult social care sector are: Getta Life Limited, which provides care for people with a physical or learning disability who live in their own homes; Rose Lodge, a care home focusing on older people living with dementia; and Harley House Care Home in Leicester. The case studies highlight the importance of good leadership, the way care services work together, and the use of technology in transforming care. (Edited publisher abstract)

Subject terms:
case studies, good practice, care homes, adult social care, hospitals, supported living, dementia;
Content type:
practice example
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