"Signposts": towards universal information and advice
- Author:
- JOINT IMPROVEMENT PARTNERSHIP SOUTH EAST
- Publisher:
- Joint Improvement Partnership South East
- Publication year:
- 2010
- Pagination:
- 70p.
- Place of publication:
- Oxted
This guidance document is the outcome of a project within the South East Region’s Joint Improvement Partnership work programme. It has been produced by a project group made up of representatives of nine local authorities within the region. Its primary purpose has been to create a resource which helps local authorities develop their universal information and advice services. These signposts cover: setting out the strategic and policy context for developing information and advice services; highlighting some key issues that should be taken into account when developing these services; summarising the main findings from field work undertaken with local authorities in the region; presenting a number of case studies that illustrate developing practice within the region and elsewhere; pointing to sources of additional information; and identifying some areas for further consideration and development. The report is structured using the framework developed by the Improvement and Development Agency, with a particular emphasis on three dimensions: managing the information; managing awareness and knowledge; and management of the delivery mechanisms.
- Subject terms:
- information management, information needs, information services, local authorities, local government policy, advice services;
- Content type:
- practice guidance
- Location(s):
- England
- Link:
- Register/Log in to view this resource