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The role of the social worker in adult mental health services
- Author:
- ALLEN Ruth
- Publisher:
- College of Social Work
- Publication year:
- 2014
- Pagination:
- 39
- Place of publication:
- London
This paper examines how social work can play a role in improving adult mental health services and achieve better service user, family and community outcomes. It proposes five key areas of practice that should frame the deployment and development of social workers in adult mental health. Under each heading specialist capabilities can be developed which are further described in the main document. The five key areas are: enabling citizens to access the statutory social care and social work services and advice to which they are entitled, discharging the legal duties and promoting the personalised social care ethos of the local authority; promoting recovery and social inclusion with individuals and families; intervening and showing professional leadership and skill in situations characterised by high levels of social, family and interpersonal complexity, risk and ambiguity; working co-productively and innovatively with local communities to support community capacity, personal and family resilience, earlier intervention and active citizenship; and leading the Approved Mental Health Professional workforce. (Edited publisher abstract)
Making the difference together: guidance on gathering and using feedback about the experience of social work from people who use services and their carers
- Authors:
- ALLEN Ruth, et al
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 2016
- Pagination:
- 48
- Place of publication:
- London
One of a suite of three resources published as part of the ‘Social Work for Better Mental Health’ initiative, this document provides guidance on practical ways to gather service user and carer feedback about their experiences of social work practice within mental health services. The guidance is based on research into what service users and carers value and find effective in social work practice; research literature on service user quality of life indicators and recovery measures; practice feedback tools from social work education and patient satisfaction surveys from general and mental health. It proposes two specific approaches to gathering feedback: implementing a tailored ‘experience of social work’ feedback questionnaire; and gathering feedback through collaborative conversations about practice between social workers and people using services or carers. The collaborative conversations approach includes good practice in using co-production as a framework, recording conversations and using observer, the role of peer support. The reasons for choosing these approaches and how they fit into existing regulatory requirements and good practice are discussed. Example questionnaires are included in the appendices.. (Edited publisher abstract)
Social work for better mental health: a strategic statement
- Authors:
- ALLEN Ruth, et al
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 2016
- Pagination:
- 17
- Place of publication:
- London
One of a suite of three resources published as part of the ‘Social Work for Better Mental Health’ initiative, this document provides an overview of the strategic place and importance of social work in mental health services. It highlights the specific skills and knowledge social workers have and how they are ideally placed to support people with mental health problems. The five role categories from The College of Social Work paper ‘The role of the social work in adult mental health’, published in 2014, are referred to throughout to show how they can address strategic challenges and opportunities. Sections discuss the: state of mental health services today; statutory social work; inclusion, rights and citizenship; the role of Approved Mental Health Professionals; prevention and wellbeing across communities; and the importance of getting the organisational context right for social work. (Edited publisher abstract)
How are we doing? A self-assessment and improvement resource to help social care and health organisations develop the role and practice of social workers in mental health
- Authors:
- ALLEN Ruth, et al
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 2016
- Pagination:
- 36
- Place of publication:
- London
One of a suite of three resources published as part of the ‘Social Work for Better Mental Health’ initiative, this resource provides an organisational and workforce self-assessment and improvement tool tailored for social workers working in mental health settings. Social workers could be based within integrated health and social care services, or in social work-only services within local authorities. As an improvement tool it provides a framework to explore and identify issues from different perspectives, including those of people using services and their families, and to help organisations and staff make changes. It supports the implementation of the five role categories for mental health social work recommended in 'The role of the social worker in adult mental health, published by the College of Social Work in 2014. It covers social work role clarity, role clarity from an organisational and systems perspective, professional practice, leadership and ambition. The resource aims to be complementary to other tools and frameworks promoting good practice in workforce support and development in social work. The ‘Social Work for Better Mental Health’ initiative aims to improve social work across the mental health sector and to make sure the value of social work in improving mental wellbeing is recognised. (Edited publisher abstract)