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1 of 1 |
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Title: |
Subversive citizens: power, agency and resistance in public services |
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Publisher: |
Bristol: Policy Press, 2009. 240p., bibliog. |
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Abstract: |
One of the key developments in public policy and services during the last years of the twentieth century arises from the expectation that citizens as well as workers have responsibilities for delivering policy outcomes defined by government. The subversive citizens featured in this edited book include both workers and citizens, and the contributors’ studies show how both officials and citizens are actively engaged in a process of working out what is ‘the right thing to do’ in particular contexts. Questions asked include those regarding how policies seek to fulfil the objective of creating ‘responsible citizens’, why public policy implementation fails, how and why front-line public service workers and users subvert the aims of public policy, what forms the subversion takes and what all this tells us about social theories of power and agency and their usefulness in analysing contemporary governance and policy process. |
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Format: |
book; |
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Topics: |
citizenship; policy; service users; staff; staff-user relationship; |
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www.scie-socialcareonline.org.uk/profile.asp?guid=d68a8bd4-5ac2-440d-afbf-c9a6d55a6cc7 |
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