Full record(s)


Record no:

1 of 1

Author:

BOVAIRD Tony; LOEFFLER Elke;

Title:

User and community co-production of public services: fad or fact, nuisance or necessity?: briefing paper

Publisher:

Birmingham: Third Sector Research Centre, 2010. 4p.

Abstract:

Based on a report prepared for the French Presidency of the European Union, this briefing paper summarises research comparing the current state of user and community co-production in the Czech Republic, Denmark, France, Germany and the UK. The study used focus groups to explore the different meanings given to co-production by stakeholder groups inside and outside the public sector, and a survey of approximately 1,000 citizens in each country to explore some types of co-production behaviour in practice. The sectors included were community safety, local environment, and public health, and the paper describes the main findings and discusses the potential and limitations of user and community co-production of public services and public policies. The study distinguished between individual co-production (where benefits go essentially to the co-producer) and collective co-production (where benefits go to a wider group). It found that citizens are most willing to make a contribution towards improving public services when it involves them in relatively little effort and they do not have to work closely with others. The paper concludes that the behaviour of citizens is more likely to give rise to individual co-production unless there is encouragement for mechanisms leading to more collective co-production, but that there is a possibility that third sector intermediaries and internet enabled technologies may fulfil the requirements making collective co-production easier and more likely.

Series:

(Briefing Paper; no. 12)

Full text:

view resource

Format:

book;

Topics:

collaboration; co-production; public sector; service users; social policy; user views; voluntary sector; volunteers;

Content Type:

research;

Country/Region:

Czech Republic; Denmark; Europe; France; Germany; United Kingdom;

Record ID:

www.scie-socialcareonline.org.uk/profile.asp?guid=b222dca9-19ea-41ba-9d00-e1e2644dd269