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Title: |
Respect in the workplace: a mixed methods study of retention and turnover in the voluntary child welfare sector. |
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Reference: |
Children and Youth Services Review, 34(7), July 2012, pp.1222-1229. |
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ISSN paper: |
0190-7409 |
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Abstract: |
A significant challenge facing the child welfare system is the recruitment and retention of a stable and qualified workforce, with the annual rate of turnover for child welfare employees estimated to be between 20% and 40%. The purpose of this study was to examine the relationship between workers' perceptions of respect in the workplace and their intention to leave. The study used a mixed methods approach, with the findings from the qualitative analysis being used to inform the quantitative analysis. Thematic analysis of the qualitative data revealed that workers perceive a lack of respect in 5 domains: organisational support; fair salary and benefits; fair promotion potential; adequate communication; and contingent rewards. Based on the qualitative findings, researchers designed the Respect Scale, a quantitative scale measuring the concept ‘perceived respect’. This measure was completed by 538 workers from 202 voluntary agencies in a large northeastern city. Results from the logistic regression found that workers who score lower on the Respect Scale were significantly more likely to intend to leave their current job. Research and practice implications are discussed. |
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Format: |
article; |
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Topics: |
child protection; instruments; job satisfaction; organisational culture; staff management; staff retention; voluntary sector; |
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www.scie-socialcareonline.org.uk/profile.asp?guid=77023af2-253b-4f9d-a2e4-67bd7ff7a366 |
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