Kindliness: developing peer support within sheltered housing in Dorset

Authors:
JAMES Robin, CUTTS Wendy
Publisher:
Housing Learning and Improvement Network
Publication year:
2017
Pagination:
9
Place of publication:
London

This case study highlights a toolkit, created by Bournemouth University in partnership with Dorset County Council, to develop peer support in sheltered housing services. The toolkit defines the concept of kindliness as it relates to sheltered housing. It outlines interventions trialled during the development of the toolkit which can be used to create the culture change necessary to optimise peer support and kindliness in sheltered housing. The interventions include Performance poetry and Forum Theatre, which were used to understand the concerns of seldom heard people. The case study also highlights some the barriers to kindliness and what embedding a culture of kindliness should involve. It is set against a background of reduced funding for support services which resulted in plans to end the sheltered housing service funded by Dorset County Council in April 2018. (Edited publisher abstract)

Subject terms:
peer support, sheltered housing, housing associations, intervention;
Content type:
practice example
Location(s):
England
Link:
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Series name:
Housing LIN case study

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